Privacy policy
The present privacy policy is considered and represents our internal guidelines for the Balsamee Egypt ('Company') and our subcontracting in the context of the operation of the Application and the use of the information provided by the Users, given that Users will be submitting and sharing certain information some of which are considered as personal while other are considered as public domain information (collectively the 'User Information').
This Policy is not a legally binding agreement, a unilateral undertaking a representation or a warranty of any type to be given to Users, government agencies, natural or juristic persons of any type or capacity.
This Policy is a code of conduct and an internal regulation that we circulate to the principals, employees, directors, service providers and shareholders of Company so as to inform them of what we deem acceptable or unacceptable actions when it comes to handling the User Information. This Policy also aims at letting you know how we operate certain aspects of our Application that store User Information and the fact that you may, through our Application interact with third parties who may come to contact with User Information for providing the claimed service. This Policy
This Policy is not a legally binding agreement, a unilateral undertaking a representation or a warranty of any type to be given to Users, government agencies, natural or juristic persons of any type or capacity.
We have the full right and discretion to decide on the appropriate consequence for our stakeholders' commitment or breach of this Policy we also reserve the right to maintain such consequences as a confidential matter or to make it public information.
The reason why we receive User Information is to enable us to provide services through our Application to our end Users. Such information would contain inter alia information that enable us to identify our Users and be able to transact with them pursuant to applicable laws such as information pertaining to age which enables us to determine the capacity of our Users to enter into a legally binding agreement, information required to enable our Users to access our Application repeatedly such as the User name and password as well as the email address which is used to manage the User account, especially, in those cases of forgotten log in names and passwords, information to enable us to transact with the Users such as the preferred payment method, information required to provide the services to our Users such as the email address, physical address, mobile number which are used to send billing and collection and required to provide our service. Other information relate to User peer review which is a key element in our strategy to enable us to render our services in the best possible mean and to match our Users' expectations.
User Information generally excludes the information that we the Company deduce, compile or extract whether by ourselves or through the use of third party service providers, such information is generally based on analysis of the data that we collect from various sources as well as statistics or market research.
We are bound by the rules of applicable laws with respect to handling private and personal data of Internet Users.
As a general rule, User Information is handled electronically and is not accessible to stakeholders in the context of day to day operation in our Company. We do not share User Information whether with our stakeholders or with third parties. We, however, cooperate with law enforcement agencies and all the authorities that have proper jurisdiction to request User Information in the context of law enforcement operations and investigations that pertain to public interest, criminal or civil actions, public safety and crime prevention and fighting.
Please notice that We and our third party service providers shall use User Information to:
- Respond to your inquiries and fulfill your requests.
- Send to you administrative information, or data related to the Application.
- Schedule and provide services related to the scheduling of appointments and confirmation.
- Archive information regarding your health status.
- Obtain or facilitate payments for appointments and related services provided.
- Send you payment receipts.
- Provide you with related customer service to follow up on any complaint or answer any query.
- Evaluate your peer review results.
- Other legitimate business purposes that enables the Company develop the services.
The security of User Information is important to us. We ensure that the providers of payment services encrypt credit card information using secure socket layer technology (SSL). Other service providers that we use for collection services other than online credit card usage are either bound by a confidentiality undertaking not to use or dispose of User Information or are bound by other commercial standard documents that ensure User privacy and the security of User Information.
We will follow generally accepted commercial standards to protect User Information. No method of transmission over the Internet, or method of electronic storage, is fully secure, however, we will continuously try to use and implement commercially acceptable means to protect User Information in order to ensure the continuity of our service and the privacy of our Users.
User Information is considered as a key asset in most Internet based businesses, as a Company, we may always be subject to transactions involving our assets and our equity including mergers, subdivisions or acquisition by third party; User Information is key in valuations that take place prior to such actions and are one of the key assets transferred once those transactions have taken place. We will ensure that our legal successors treat User Information in the same manner that we do and continue to develop and implement methods to better protect them.
Our Application will likely contain advertisements or other methods which will link to other websites, our Users are advised that we do not give any representation or warranty with respect to such other websites' policy regarding the protection and usage of personal information. We do not and will not recommend the security features or privacy policy of any third party unless we have conducted our due diligence on them and in those cases we shall make such recommendation explicitly.
Please notice that we the Company shall employ cookies, which are small text files stored on a User’s electronic device for record-keeping purposes. We relate the information we store in cookies to User Information.
Our Application is still usable even if cookies are rejected; however, the actual experience may vary depending on whether or not a User accepts cookies.
Please notice that our Company deals with other companies such as advertisers and such companies uses different privacy policies. We have no access to or control over these policies. You should always exercise due care whenever you give out your information.
This Policy is implemented as of [date] and is accessible to our Users. Meanwhile, as we reserve our right to substitute or amend this Policy without notice or consent from any party, we urge you to view it as often as you may and read it with due care
You acknowledge that we are not aware of third parties accessible through our Application use cookies, and the Company is not liable of information disclosure infringement if occurred out of the use of such third parties applications or websites.